We dream big and aim high
Qatar Airways, a global airline
Qatar Airways, one of the fastest growing airlines, represents a global network, serving more than 150 destinations in 75 nations on six continents. Its team comes from more than 160 nationalities, speaking more than 120 languages. As the saying goes, “If you want to go fast, go alone. If you want to go far, go together.” In exactly the same way, success and diversity is what brings strength to Qatar Airways’ business.
One year before the celebration of their 20th anniversary, Qatar Airways is proud of all that has achieved, and looks forward to what the future holds as it continues to grow and earn loyal customers. Are the vision, faith,understanding and persistency responsible for what Qatar Airways represents today?
Qatar Airways team – the winning team
Qatar Airways’ performance reflects the singular focus and disciplineof their almost 43,000 hardworking staff. The foundation of everythingthis company does is in how theyserve their customers. This cornerstone of their business was recognized by Skytrax, the gold standard of customer surveys, with the receipt of the “World’s Best Airline” award in 2011, 2013 and 2015. In 2016, Qatar Airways received the award for the Best Business Class, and recently has been ranked as one of the world’s most valuable
brands for the first time, becoming the only Qatari company to be represented in the top 500 global brand ranking for 2016.
The company knows that everyflight is a new opportunity to make a powerful and enriching impacton their customers. That is the philosophy and approach this company deeply believes in and that their staff are its greatestadvantage.
X Factor
The Qatar Airways customer experience has been the cornerstone of its business from day one; it is the driver behind its success and a key point of difference amongst its peers in the industry. By continuing to evolve the experience they offer customers to stay ahead of the curve, whether they do so by introducing the newest aircraft to their fleet(the average aircraft age is 5 years), collaborating with Airbus to develop the next generation of aircraft, introducing new destinations, or by improving their on-ground offering to be the best service in the sky, and on the ground.
Passengers come first is the milestone for the Qatar Airways brand as well as their tagline – Going Places Together. The ‘Going Places Together’ campaign plays on the theme of achieving great things together whether for work, for family or for adventure, and encourages passengers to take journeys that will help them achieve their dreams and ambitions. Being one of the fastest growing airlines operating one of the youngest fleets in the world, Qatar Airways has adopted the emotive and modern brand campaign to reflect its core values as a contemporary and innovative company that is really going places and wants nothing more than to inspire its passengers to do the same.
Running an efficient airline
What parameters are important in choosing an airline? In an era of traveling, when you can reach each corner of the globewith affordable fares, what it is that special thing you need to have to stand out from the others? The best measure of an efficient airline, one thatminimizes cost in order to maximize return, is on-time departures.The International Hamad Airport operationsare focused on operational efficiency. It is one of the most technologically advanced airports in the world, and is purpose-built for Qatar Airways’ business model. In 2015, 30.9 million passengers were served at HIA. On average 70 per cent comes from connecting traffic.
From the gulf to the whole world
Qatar Airways has kept on expanding its route network to now more than 150 destinations, to Europe, the Middle East and Africa, South Asia and Pacific Asia, North and South America and Australia and it has a modern fleet of 190 aircraft. Passengers flying from Belgrade with Qatar Airways can reach these destinations faster, and for affordable prices. The company has four weekly flights from Belgrade to Doha and onwards. New destinations soon to join the network and of interest to the Serbian market are Krabi and Seychelles (flights starting from 05 and 12 December 2016). Qatar Airways plans to launch 17 new destinations all around the world in the 2017 fiscal year. Connecting the world remains at the heart of our business, whether travelling for business or pleasure, seamlessly throughout our global network.
Carpe diem
Each day is a new opportunity and a new challenge. The company that believes in togetherness always gives more to its customers and always goes one step forward. The best proof for this is the plans and the strategy of the company for the coming year. In Economy Class, the company will continue to cater to thevalue-based travellers, by offering comfortable seats,the most entertainment options of any airline,and the best service in the skies – all for the priceof a regular Economy seat. That is the main difference – the service and the hospitality you will not find anywhere else.
Doha – the final destination or a constituent part of the journey
Qatar Airways passengers that transit via Doha can purposely stay one or two days and discover this destination. If they decide to make a stopover, tours and accommodation can be booked via our website. The first very important step in discovering Doha is having a visa. From November 1st2016, all customers of Qatar Airways flying to any destinations in its network will be able to apply for a transit visa for Qatar and take a break in Doha.The visa will be valid for up to 96 hours.
A great recognition of the small things
In December 2015, Qatar Airways released its first-ever themed safetyvideo, featuring the players of FC Barcelona. The video went viral, earningmore than 40 million online and television views in less than a month,from people all over the world.The social media engagement goes hand in hand with this. Qatar Airways has became the first airline to achieve 10 million fans onFacebook, the most popular social media network.
